Pricing

Simple plans, scoped to how you engage

Clear plans for Communiti Analysis. Scoped pricing for Communiti Conversations. All prices in AUD.

Not sure where to start? Get a personalised recommendation in about two minutes.

Communiti Analysis plans

Inform

$3,500

per project

Best for pilot projects and one-off use for a small team.

  • 1 active project
  • 5 users
  • 2 reports per project
  • AI coding, clustering, and theming
  • AI translation (50+ languages)
  • Email, phone, and chat support
Most popular

Consult

$14,000

per year

Ideal for organisations managing multiple engagements.

  • 20 active projects
  • Unlimited users
  • AI sentiment and persona analysis
  • Branded exports and report templates
  • Training and onboarding
  • Dedicated Customer Success Manager

Empower

From $20,000

per year

Perfect for larger organisations with unlimited and custom needs.

  • Unlimited projects, users, and reports
  • Image, video, and audio analysis
  • Custom dashboard requests
  • Custom workflow design
  • Live workshop onboarding
  • Dedicated Customer Success Manager

Plan inclusions are indicative and refined during a scoping call. See the full feature comparison.

Communiti Conversations

Scoped pricing

Conversations pricing is shaped around your channels, participation volume, integrations, and rollout needs — so you only pay for the reach you actually use. We'll scope it together on a short call.

Personalised recommendation

Not sure which plan fits?

Answer a few questions about your engagement work. We'll recommend a plan and build a business case you can take to your director.

Takes about 2 minutes · No email required to see your results

Used by councils, authorities, and engagement specialists turning public feedback into defensible evidence.

Practitioner proof

Teams that made the case

Hear from practitioners and founders who took Communiti to their directors and got it over the line.

Communiti Conversations

“The breakdown of engagement data is really cool to see, especially things like device usage, referrers, SMS and email responses.”
Sam Clark

Sam Clark

Community Engagement Specialist, North Sydney Council

Communiti Conversations

“What I'm really pleased to see is you've got this solid product behind you. It's not just great LinkedIn posts.”
Becky Hirst

Becky Hirst

Community engagement specialist, Becky Hirst Consulting

Communiti Analysis

“I can't believe this took about 20 minutes to produce. It's exactly how I'd set out my engagement report - but without the hours and hours of manual work.”
Stephanie Roberts

Stephanie Roberts

Community Engagement Specialist, Campbelltown City Council

Communiti Analysis

“If I had used this tool at the start, I would have saved a month of analysis and guesswork.”
Joyce Jiao

Joyce Jiao

Founder, Herekind

Communiti Conversations

“It's really cool seeing all the different ways people are participating in engagement, not just online forms.”
Sam Clark

Sam Clark

Community Engagement Specialist, North Sydney Council

Communiti Conversations

“I'm blown away. I'm just like, I'm sort of speechless almost.”
Becky Hirst

Becky Hirst

Community engagement specialist, Becky Hirst Consulting

Communiti Analysis

“Congratulations on developing such an incredible tool. I'm in awe, because every feature you've shown solves a pain point I deal with daily.”
Stephanie Roberts

Stephanie Roberts

Community Engagement Specialist, Campbelltown City Council

Communiti Conversations

“I just like the fact that you are constantly being innovative.”
Israel Adeseko

Israel Adeseko

Engagement Practitioner, Engagement Practitioner

Communiti Conversations

“Why wouldn't you, if you weren't locked into a contract, why wouldn't you essentially jump ship and use this?”
Michelle Welsby

Michelle Welsby

Coordinator Community Engagement, Brimbank City Council

Communiti Analysis

“I was amazed when I tried Communiti Labs - it digested all our social research into measurable themes and relevance, and its analysis even suggested potential pitfalls to be aware of.”
Joyce Jiao

Joyce Jiao

Founder, Herekind

Communiti Conversations

“What fascinates me about this stuff is how we can dig out these sub-themes that are a bit lateral that I can't do.”
Margaret Harvie

Margaret Harvie

Community and stakeholder engagement adviser, PlanCom

Communiti Analysis

“If this is real, this is unbelievable.”
Lucy Cole-Edelstein

Lucy Cole-Edelstein

Founder, Kadima

Communiti Conversations

“If it saves time and improves efficiency, spending a bit of money to save a whole lot more money just makes sense.”
Sam Clark

Sam Clark

Community Engagement Specialist, North Sydney Council

Communiti Conversations

“I'm blown away that you're a couple of years in. It feels like you're 25 years in.”
Becky Hirst

Becky Hirst

Community engagement specialist, Becky Hirst Consulting

Communiti Analysis

“Everything you've shown is exactly what I already include in my reports - but I do it manually. I'm actually having a reaction seeing how quickly and accurately this can be done.”
Stephanie Roberts

Stephanie Roberts

Community Engagement Specialist, Campbelltown City Council

Communiti Conversations

“It's a bloody brilliant tool. It does literally everything an engagement practitioner would want a feedback tool to do.”
Kiran Skelton

Kiran Skelton

Engagement Advisor, Engagement Advisor

Communiti Conversations

“You're evolving from just providing a platform to providing a suite of... an ecosystem.”
Israel Adeseko

Israel Adeseko

Engagement Practitioner, Engagement Practitioner

Communiti Conversations

“The survey functionality - that is a big game changer for us, because it means we can go out for one tender platform rather than multiple... This would be a one-stop shop.”
Michelle Welsby

Michelle Welsby

Coordinator Community Engagement, Brimbank City Council

Communiti Analysis

“I'm now using Communiti Labs to ensure we stay close to our customers and shape the product based on what they really need.”
Joyce Jiao

Joyce Jiao

Founder, Herekind

Communiti Conversations

“The biggest question for me always is what our own bias are not seeing, because we go in with an idea that we're going to hear something.”
Margaret Harvie

Margaret Harvie

Community and stakeholder engagement adviser, PlanCom

Pricing

FAQs

Everything you need to know about rollout, interoperability, and evidence standards. Can't find the answer you're looking for? chat to our friendly team .

What's included in each Analysis plan?

Every plan includes AI coding, clustering and theming, dashboards, and email, phone, and chat support. Consult adds sentiment and persona analysis, branded exports, and a dedicated Customer Success Manager. Empower adds unlimited usage, media analysis, and custom workflows. The full feature comparison is on the Analysis pricing page.

Are prices in AUD? What about GST?

All listed prices are in Australian dollars. GST treatment is itemised on your quote, which we confirm during a scoping call.

What are the contract and billing terms?

Inform is a one-off, per-project engagement. Consult and Empower are annual subscriptions. We work with government procurement processes, including purchase orders and invoicing.

How does Conversations pricing work?

Conversations pricing is scoped around your channels, participation volume, integrations, and rollout needs, so you only pay for the reach you actually use. We shape it together during a scoping call.

How do you handle security and procurement review?

Communiti can provide a security and capability pack for IT, procurement, and governance teams. Customer data is never used to train AI models. See our security page for the full picture.

Can we start with a pilot?

Yes. The Inform plan is designed as a low-risk starting point: one active project, structured for a small team. Many organisations pilot with Inform and move to Consult once the workflow proves itself.

Ready to build your business case?

Book a scoping call and we'll shape the right plan around your engagement work, or get a personalised recommendation first.

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