Steven GermainDiscovering signals from all data, all formats, all the time.
An AI-powered community engagement platform handling insights volume and data analysis in all formats. Incorporating best-practice frameworks in order to empower engagement teams without leaning on more people-power.
Are you tackling a natural disaster?
Let us help.
Communiti Labs is about helping communities be heard by their governments and other stakeholders. We are currently offering free access to our platform for communities affected by natural disasters. Get in touch to learn more.
Do great community engagement.
We help you plan, engage, review, and re-engage your community.
Precisely plan engagements with our tools to identify community needs and interests. Use historical data and predictive analytics to inform and streamline the planning process.
Be confident in your tools
We know how hard it can be to navigate the world of cutting edge tools, so we want to make it as clear as possible.
- Own your data
Your data isn't used to train models, shared, or sold to third parties. If you delete your account, we delete your data. Fair is fair.
- Everything onshore
From the storage of your data, to the processing of it - it all happens in Australia. We don't use any offshore services.
- End to end encryption
Your data is encrypted in transit and at rest. We use the latest encryption standards to ensure your data is safe.
- Dedicated support
Good community engagement is hard enough - your tools shouldn't be. We're here to help you get the most out of your community.
- Open roadmap
It's critical for us to work with you to build the best product possible. We're always listening to feedback and building new features.
From the blog
Delve into the latest and best practises of community engagement with us.
We want to connect!
Are you interested in learning more about our platform? We'd love to connect with you and help you engage your community.
Frequently asked questions
If you can't find what you're looking for, email our support team and we'll get back to you as soon as possible.
What is community engagement?
Community engagement is the collaborative process where organisations and individuals engage with communities to address issues affecting their well-being. It focuses on involving community members in decision-making, ensuring their perspectives and needs are considered and valued.
What is Communiti Labs?
Communiti Labs is a platform designed to improve community engagement by facilitating efficient and inclusive communication between communities and local authorities. Our solution streamlines the process of gathering and analysing community feedback.
How does Communiti Labs enhance community engagement?
Our platform allows for seamless planning, engaging, reviewing, and following up with community members. It features a centralised data system for efficient feedback management and automates analysis to focus on meaningful community interaction.
Who can benefit from using Communiti Labs?
Local councils, utilities, property developers, government of all sizes and any organisation seeking to engage with communities effectively. Our platform is especially beneficial for projects requiring diverse community input and feedback.
What makes Communiti Labs different from other engagement platforms?
We specialise in both in-person and digital engagement methodologies, emphasising inclusivity and efficiency we feel that a hybrid approach is the gold standard for modern engagement teams. Our unique data management and analysis tools ensure every community voice is heard and considered in decision-making processes.
How does your platform handle diverse community feedback?
We prioritise inclusivity, ensuring our platform is accessible to all community members, including those from diverse cultural, linguistic, and social backgrounds, to capture a wide range of perspectives.
How does Communiti Labs ensure data privacy and security?
We adhere to strict data privacy and security protocols, ensuring all community feedback and personal data are securely handled and stored in compliance with relevant laws and regulations.
Can Communiti Labs be integrated with existing systems?
Yes, our platform is designed for compatibility and can integrate with a range of existing systems to enhance and streamline community engagement processes.
What kind of support and training do you offer?
We provide comprehensive customer support and training resources to ensure smooth implementation and usage of our platform, including online tutorials, webinars, and customer service support.
How can I get started with Communiti Labs?
We are currently working exclusively with our pilot program partners. If you are interested in learning when we launch, join our waitlist. We will notify you when we are ready to onboard new partners.
Where can I learn more about community engagement best practice?
Check out IAP2, the peak body for the community and stakeholder engagement sector. (iap2.org.au)
What kinds of files do you support?
We want to support your data in whatever format it comes in. As of today, we support PDF, CSV, Excel, Word, PowerPoint, HTML, TXT, and most common audio, video and photo file types.