Communiti Labs - Re-defining the landscape of community engagement

Communiti Assist

Your AI companion

Communiti Assist is here to help you get the most out of your community data. Fine tune it to your needs and let it help you answer questions, discover insights and more.

Processed & stored locally.: Your data is processed and stored locally in Sydney, and never leaves Australian shores. We encrypt your data end-to-end to ensure that it's secure.
Fine-tuned, never trained.: Your data privacy is of the utmost importance. We fine-tune Communiti Assist to your needs - your data is never used to train the model.
You own your data.: You retain full ownership of your data. Once you delete your data from our platform, it's gone for good.

Plus everything you need

The more, the merrier!

We built Communiti Labs so that you can be sure that your community is engaged, informed, and connected. You shouldn't spend time worrying about data limits, purchasing more seats, or other headaches.

Multi-format support.: Analyse your data, no matter the format. From CSV, Excel, PDF, Word, audio, video, images and more.
Unlimited documents.: We know that engagements can be complex, so we don't limit the number of documents you can upload per-project.
Unlimited seats.: We don't charge by the seat. Community engagement is all about collaboration, so add as many team members as you need.
Use your tools.: Seamlessly connect with your existing toolset for a smooth workflow.
Multi-language support.: We support over 50 languages. Connect with your audience in their language.
No AI? No problem.: Don't want to use AI? No problem. We built Communiti Labs to be a first class experience to analyze your data by hand.

Pricing

Plans that fit with every budget

Choose an affordable plan that saves your time with a stress free,
six-week satisfaction guarantee.

Starter

We're a small team at a council looking to grow, rapidly.

15 projects
Unlimited documents
Unlimited seats
Roles-based access control
Communiti Assist
Thematic coding
Sentiment analysis
Unlimited highlights
Unlimited insights
Generate reports

Book a demo

Professional

Enterprise

Our team is overloaded and does not have time. We need help today.

Unlimited projects
Tailored onboarding
Redact custom terms
API access
Dedicated deployment
Partnership level support
Early access to the upcoming features

Book a demo

About us

On a mission to empower councils

At Communiti Labs, we're on a mission to revolutionize data analysis workflows, starting with community engagement.

Our mission

We understand the challenges faced by organizations in processing vast amounts of feedback across multiple channels. Our goal is to empower teams with cutting-edge AI technology, allowing them to uncover valuable insights and make data-driven decisions with unprecedented speed and accuracy.

We believe that effective community engagement is the cornerstone of successful projects and policies. By automating the analysis process and providing actionable intelligence, we free up valuable time for engagement professionals to focus on what truly matters – building stronger connections with their communities and delivering outcomes that make a real difference.

With Communiti Labs, we're not just changing how engagement is done; we're shaping a future where every voice is heard and every insight is leveraged for the greater good.

The numbers

Saved Annually: $212M
Days of Work Automated: 680K
ANZ Orgs to Serve: 1.7K

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

Can Communiti Labs be integrated with existing systems?: Yes, our platform is designed for compatibility and can integrate with a range of existing systems to enhance and streamline community engagement processes.
How does your platform handle diverse community feedback?: We prioritise inclusivity, ensuring our platform is accessible to all community members, including those from diverse cultural, linguistic, and social backgrounds, to capture a wide range of perspectives.
What makes Communiti Labs different from other engagement platforms?: We specialise in both in-person and digital engagement methodologies, emphasising inclusivity and efficiency. We feel that a hybrid approach is the gold standard for modern engagement teams. Our unique data management and analysis tools ensure every community voice is heard and considered in decision-making processes.
What kind of support and training do you offer?: We provide comprehensive customer support and training resources to ensure smooth implementation and usage of our platform, including online tutorials, webinars, and customer service support.
What is Communiti Labs?: Communiti Labs is a platform designed to improve community engagement by facilitating efficient and inclusive communication between communities and local authorities. Our solution streamlines the process of gathering and analysing community feedback.
Where can I learn more about community engagement best practice?: Check out IAP2, the peak body for the community and stakeholder engagement sector. (iap2.org.au)
What kinds of files do you support?: We want to support your data in whatever format it comes in. As of today, we support PDF, CSV, Excel, Word, PowerPoint, HTML, TXT, and most common audio, video and photo file types.
Who can benefit from using Communiti Labs?: Local councils, utilities, property developers, government of all sizes and any organisation seeking to engage with communities effectively. Our platform is especially beneficial for projects requiring diverse community input and feedback.
How does Communiti Labs ensure data privacy and security?: We adhere to strict data privacy and security protocols, ensuring all community feedback and personal data are securely handled and stored in compliance with relevant laws and regulations.
What is community engagement?: Community engagement is the collaborative process where organisations and individuals engage with communities to address issues affecting their well-being. It focuses on involving community members in decision-making, ensuring their perspectives and needs are considered and valued.
How can I get started with Communiti Labs?: We are currently working exclusively with our pilot program partners. If you are interested in learning when we launch, join our waitlist. We will notify you when we are ready to onboard new partners.
How does Communiti Labs enhance community engagement?: Our platform allows for seamless planning, engaging, reviewing, and following up with community members. It features a centralised data system for efficient feedback management and automates analysis to focus on meaningful community interaction.

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