Unleash the Power of AI in Data Analysis

Communiti Labs revolutionizes data analysis with cutting-edge AI technology. Analyze feedback across all channels, uncover actionable insights, and make data-driven decisions faster than ever before.

Discover insights, instantly

Your New



Our AI-powered platform streamlines your workflow and enhances decision-making.

Your New
Multi-format processing.
Effortlessly analyze data from CSV, Excel, PDF, Word, audio, video, images and more.
Automated analysis.
Let our AI handle high-volume data, saving you time and resources. Generate reports and insights in minutes.
Instant insights.
Access real-time intelligence for quick, informed planning. See what your community is saying.
Use your tools.
Seamlessly connect with your existing toolset for a smooth workflow.
Bring your team.
Work seamlessly with your team to maximize the impact of your data.
Unlimited documents.
Analyse as you need without restrictions, enabling comprehensive insights.

Peace of mind is our priority.

Data security and privacy are at the forefront of our minds. We've made it simple to understand how your data is used, where it's stored on the platform, and who owns it.

Processed & stored onshore

Ensure data sovereignty with ANZ-based processing and storage. Your data stays within Australia and New Zealand, meeting local compliance requirements.

Retain total ownership.

We respect your data sovereignty. Our models aren't trained on your data, and when you delete your information, it's permanently removed from our platform.

2FA, SSO & all things nice.

Enhance security with Two-Factor Authentication (2FA) and streamline access through Single Sign-On (SSO) integration. We prioritize your data protection and user convenience.

Take back your week.

We're not just changing how engagement is done; we're shaping a future where every voice is heard and every insight is leveraged for the greater good.

App screenshot

Our mission

At Communiti Labs, we're on a mission to revolutionize data analysis workflows, starting with community engagement.

We understand the challenges faced by organizations in processing vast amounts of feedback across multiple channels. Our goal is to empower teams with cutting-edge AI technology, allowing them to uncover valuable insights and make data-driven decisions with unprecedented speed and accuracy.

We believe that effective community engagement is the cornerstone of successful projects and policies. By automating the analysis process and providing actionable intelligence, we free up valuable time for engagement professionals to focus on what truly matters – building stronger connections with their communities and delivering outcomes that make a real difference.

With Communiti Labs, we're not just changing how engagement is done; we're shaping a future where every voice is heard and every insight is leveraged for the greater good.

Days automatable per year on manual engagement processes (A/NZ)
Wasted annually by gov. orgs on inefficient engagement (A/NZ)
$212 million
Organisations poised to benefit from our AI-powered solution (A/NZ)

Why Engagement Projects Need More Time

When launching an engagement project - a new park plan, policy proposal or program redesign - it's tempting to treat community engagement as a check-box exercise. Get input through some meetings and an online survey over 30 days, then move forward. But meaningful engagement is an ongoing process, not a one-off task.

Steven Germain

Event Recap - IAP2 NZ Symposium

Dan and Steve had the great pleasure of traveling over to Christchurch for the IAP2 Symposium. Check out a couple of our highlights, and some best practice notes too.

Steven Germain

Event Recap - Enagement By The Beach

We made the trip to Manly NSW to present at the Engagement by the Beach summit put on by Captivate Consulting. Check out our highlights of this fun event!

Steven Germain

Frequently asked questions

If you can't find what you're looking for, email our support team and we'll get back to you as soon as possible.

Can Communiti Labs be integrated with existing systems?

Yes, our platform is designed for compatibility and can integrate with a range of existing systems to enhance and streamline community engagement processes.

How does your platform handle diverse community feedback?

We prioritise inclusivity, ensuring our platform is accessible to all community members, including those from diverse cultural, linguistic, and social backgrounds, to capture a wide range of perspectives.

What makes Communiti Labs different from other engagement platforms?

We specialise in both in-person and digital engagement methodologies, emphasising inclusivity and efficiency we feel that a hybrid approach is the gold standard for modern engagement teams. Our unique data management and analysis tools ensure every community voice is heard and considered in decision-making processes.

What kind of support and training do you offer?

We provide comprehensive customer support and training resources to ensure smooth implementation and usage of our platform, including online tutorials, webinars, and customer service support.

What is Communiti Labs?

Communiti Labs is a platform designed to improve community engagement by facilitating efficient and inclusive communication between communities and local authorities. Our solution streamlines the process of gathering and analysing community feedback.

Where can I learn more about community engagement best practice?

Check out IAP2, the peak body for the community and stakeholder engagement sector. (iap2.org.au)

What kinds of files do you support?

We want to support your data in whatever format it comes in. As of today, we support PDF, CSV, Excel, Word, PowerPoint, HTML, TXT, and most common audio, video and photo file types.

Who can benefit from using Communiti Labs?

Local councils, utilities, property developers, government of all sizes and any organisation seeking to engage with communities effectively. Our platform is especially beneficial for projects requiring diverse community input and feedback.

How does Communiti Labs ensure data privacy and security?

We adhere to strict data privacy and security protocols, ensuring all community feedback and personal data are securely handled and stored in compliance with relevant laws and regulations.

What is community engagement?

Community engagement is the collaborative process where organisations and individuals engage with communities to address issues affecting their well-being. It focuses on involving community members in decision-making, ensuring their perspectives and needs are considered and valued.

How can I get started with Communiti Labs?

We are currently working exclusively with our pilot program partners. If you are interested in learning when we launch, join our waitlist. We will notify you when we are ready to onboard new partners.

How does Communiti Labs enhance community engagement?

Our platform allows for seamless planning, engaging, reviewing, and following up with community members. It features a centralised data system for efficient feedback management and automates analysis to focus on meaningful community interaction.