Your new analytics platform!

Reduce data‑crunching from days to minutes with our AI‑powered analytics—so you can focus on making decisions, not formatting spreadsheets.

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See the magic

Everything you need to finish that report, today.

Performance

Communiti Assist

Our lightning‑fast AI & machine learning engine ingests thousands of comments, extracts themes, sentiment and key quotes—and delivers reports in minutes.

Data sovereignty

Processed & stored locally

All your uploads stay on Australian servers. We never send your data offshore, so you retain full control and privacy.

Unlimited seats

The more, the merrier

Collaboration is at our core. Invite colleagues, consultants and stakeholders—at no extra cost.

Better together

Use your engagement tools

Bring together insights from your digital tools, and your in-person engagement activities.

Data ownership

Fine-tuned, never trained

Your data powers your reports only. We never use your content to improve our systems, or share it with anyone else.

Multi-format support.: From CSV and Excel to Word, PDF—even audio, video and images—import any format and get back themes and sentiment instantly.
Unlimited documents.: No per-document caps on your projects. Upload every transcript, survey file or report—whatever it takes to capture the full picture.
Unlimited seats.: We don't charge by the seat. Community engagement is all about collaboration, so add as many team members as you need.
Multi-language support.: Process feedback in over 50 languages—with automatic translation, sentiment scoring and theme extraction.
Manual mode.: Prefer human‑led coding? Switch off the AI and use our intuitive interface for hand‑tagging, codebooks and chart exports.
Generate reports: One-click export to Word, PowerPoint or PDF—branded for your organisation.
Custom codebooks: Define your own themes and tags and reuse them across your team and projects.
Deductive theming: Apply your own themes or taxonomies for planning, transport, health and more.
Inductive theming: Let Community Assist show you what your community is saying.
Team management: Assign roles, groups and permissions across your teams.
Sentiment analysis: See positive, negative, neutral and mixed trends at a glance.
Comments: Search through all of your feedback to uncover hidden insights.
SSO: Use your existing SSO provider to authenticate your users.
IP Whitelisting: Only allow access from your organisation's IP addresses.
Customer Driven Roadmap: You want even more?! Awesome! We'll build it and deliver it to you.

Enterprise-grade protection

Your trust is our top priority.

Security is built into the fabric of Communiti Analysis. From the moment you upload a file to the instant you delete it, your data remains under your full control—processed locally, encrypted end‑to‑end, and never shared or repurposed without your permission.

Processed & stored locally: All data is handled on Australian soil—hosted in our Sydney and Melbourne data centres, never crossing international borders. We encrypt every upload in transit (TLS) and at rest (AES-256).
Fine-tuned, never trained: We apply bespoke fine-tuning of Communiti Assist solely for your organisation's workflows. Your documents never feed our general AI models, and no customer data is ever used to train them.
You own your data: Full data ownership remains with you: import, export or delete at any time. Once you remove a file, it's permanently purged from our systems—no backups, no copies, no exceptions.

Industries

Learn how to grow your business with our expert advice.

Government

Engage transparently and allocate budgets with community-backed evidence.

Consultancies

Deliver faster, more rigorous insights for your clients—and win more projects.

Utilities

Take leaps and bounds towards your EIS and SIA requirements in minutes.