Now live Feedback Analysis Engine

Turn weeks of analysis into minutes without losing trust, nuance, or evidence.

Analysis enables teams to transform messy, multi-channel feedback into defensible insights, clear reporting, and auditable evidence trails.

Used by councils, authorities, and engagement specialists turning public feedback into defensible evidence.

With traditional engagement platforms

Manual workflows, patchy evidence, and inconsistent reporting quality.

  • Feedback scattered across surveys, docs, spreadsheets, recordings, images

  • Weeks of manual coding, categorising, and summarising

  • “Where did that insight come from?” is hard to answer

  • Collaboration bottlenecks, version chaos, and seat limits

With Communiti Analysis

One defensible workflow with faster delivery and confidence under scrutiny.

  • Analyse multi-channel feedback together in one workspace

  • Minutes to insight-ready reports

  • Generate evidence-based themes, sentiment, and supporting quotes you can defend

  • Unlimited users so teams and consultants collaborate in one place

Use cases

Where Analysis creates leverage

Five practical workflows that turn fragmented community feedback into decisions your team can defend.

Evidence-backed reports in minutes, not weeks

Create clear summaries and insights your team can act on without losing nuance.

  • Structured theme outputs
  • Configurable reporting views
  • Export templates
  • Evidence-linked themes, topics, and insights

Defensible insights with an audit trail to the original voice

Answer the hardest question instantly: "How do we know this is true?"

  • Traceability to original comments and transcripts
  • Evidence referencing
  • Source linking
  • Searchable quote library

Multi-channel feedback in one place

Bring your offline and online feedback together. Analyse surveys, documents, spreadsheets, audio, video, and images together without jumping between tools.

  • Multi-format ingestion
  • Unified dataset view
  • Metadata tagging
  • Filters by source and channel

Built for team collaboration

Unlimited users mean consultants, project teams, and stakeholders work together in one shared space without seat limits.

  • Shared workspaces
  • Role-based access
  • Comments and notes
  • Export consistency

Proof the workflow is working

2025 metrics represent aggregated platform outcomes across active projects. ROI is estimated from saved manual analysis time compared with platform investment.

Contributions analysed
0.0M+
Average ROI
0x
Reports generated
0
Hours saved
0

Practitioner proof

What people say after seeing Analysis in action

Reactions from practitioners and founders who have seen Communiti Analysis turn feedback into defensible reports, evidence, and next steps.

“I was amazed when I tried Communiti Labs - it digested all our social research into measurable themes and relevance, and its analysis even suggested potential pitfalls to be aware of.”
Joyce Jiao

Joyce Jiao

Founder, Herekind

“Everything you've shown is exactly what I already include in my reports - but I do it manually. I'm actually having a reaction seeing how quickly and accurately this can be done.”
Stephanie Roberts

Stephanie Roberts

Community Engagement Specialist, Campbelltown City Council

“I'm now using Communiti Labs to ensure we stay close to our customers and shape the product based on what they really need.”
Joyce Jiao

Joyce Jiao

Founder, Herekind

“Congratulations on developing such an incredible tool. I'm in awe, because every feature you've shown solves a pain point I deal with daily.”
Stephanie Roberts

Stephanie Roberts

Community Engagement Specialist, Campbelltown City Council

“If this is real, this is unbelievable.”
Lucy Cole-Edelstein

Lucy Cole-Edelstein

Founder, Kadima

“If I had used this tool at the start, I would have saved a month of analysis and guesswork.”
Joyce Jiao

Joyce Jiao

Founder, Herekind

“I can't believe this took about 20 minutes to produce. It's exactly how I'd set out my engagement report - but without the hours and hours of manual work.”
Stephanie Roberts

Stephanie Roberts

Community Engagement Specialist, Campbelltown City Council

Ready to see how Analysis fits your team?

Compare the Analysis plans, or book a demo to walk through your feedback workflow with us.

Support

FAQs

Everything you need to know about rollout, interoperability, and evidence standards. Can't find the answer you're looking for? chat to our friendly team .

Does this replace an engagement practitioner?

No, it removes admin burden and speeds up analysis. Your team's judgement stays central.

Can we prove where insights came from?

Yes. Communiti Analysis is designed for traceability, down to the original comment/transcript.

Do you train AI on our data?

No. Your data is never used to train models.

Can we export to our reporting tools?

Yes, Excel/CSV export is core, with formats designed to work with BI tools.

How does this compare to doing analysis in Excel or NVivo?

Excel and NVivo are powerful tools, but they require significant manual setup, coding, and consolidation before you can start drawing insights. Communiti Analysis is purpose-built for community engagement feedback: it handles multi-channel inputs, structures themes automatically, and keeps everything traceable back to the original voice. Most teams see value in minutes rather than days, without needing to build their own framework from scratch each time.

Is it only for online engagement platforms?

No. If it's feedback, we can help you analyse it, regardless of where it came from.

How quickly can we get started?

If you have data, you can see value quickly. For larger teams, we support onboarding and setup.

Can we analyse audio/video/image-based feedback too?

Yes, Communiti Analysis is built to handle multi-channel inputs, so everything can be analysed together.

How do you handle multilingual feedback?

We support 50+ languages with automatic translation, so multilingual responses aren't excluded or relegated to manual handling.

Need the full engagement loop?

Communiti Conversations adds planning, multi-channel collection, review, and follow-up around Analysis, so closing the loop is built into the workflow.

Stay close to the future of community engagement

Product notes, practical field guides, and evidence-led thinking for teams working under public scrutiny.

Read about ourWe care about your data in our privacy policy.

End-to-end engagement workflow