We're building tech to put people first
We're on a mission to help organisations reach their communities, empowering them to connect with individuals on a deeper level.
We have seen the power of true connection transform lives and foster meaningful relationships. By leveraging innovative technology and personalized strategies, we aim to bridge the gap between organisations and the people they serve, creating a more engaged and supportive community for everyone for everyone involved.
Our mission
We understand the challenges faced by organisations in processing vast amounts of feedback across multiple channels. Our goal is to empower teams with cutting-edge AI technology, allowing them to uncover valuable insights and make data-driven decisions with unprecedented speed and accuracy.
We believe that effective community engagement is the cornerstone of successful projects and policies. By automating the analysis process and providing actionable intelligence, we free up valuable time for engagement professionals to focus on what truly matters - building stronger connections with their communities and delivering outcomes that make a real difference.
With Communiti Labs, we're not just changing how engagement is done; we're shaping a future where every voice is heard and every insight is leveraged for the greater good.
- Saved annually
- $212 million
- Days of work automated
- 680,000
- ANZ organisations to serve
- 1,700
Frequently asked questions
Can't find the answer you're looking for? Reach out to our customer support team.
- Can Communiti Labs be integrated with existing systems?
- Yes, our platform is designed for compatibility and can integrate with a range of existing systems to enhance and streamline community engagement processes.
- How does your platform handle diverse community feedback?
- We prioritise inclusivity, ensuring our platform is accessible to all community members, including those from diverse cultural, linguistic, and social backgrounds, to capture a wide range of perspectives.
- What makes Communiti Labs different from other engagement platforms?
- We specialise in both in-person and digital engagement methodologies, emphasising inclusivity and efficiency. We feel that a hybrid approach is the gold standard for modern engagement teams. Our unique data management and analysis tools ensure every community voice is heard and considered in decision-making processes.
- What kind of support and training do you offer?
- We provide comprehensive customer support and training resources to ensure smooth implementation and usage of our platform, including online tutorials, webinars, and customer service support.
- What is Communiti Analysis?
- Communiti Analysis is a platform designed to improve community engagement by facilitating efficient and inclusive communication between communities and organisations. Our solution streamlines the process of gathering and analysing community feedback.
- Where can I learn more about community engagement best practice?
- Check out IAP2, the peak body for the community and stakeholder engagement sector. (iap2.org.au)
- What kinds of files do you support?
- We want to support your data in whatever format it comes in. As of today, we support PDF, CSV, Excel, Word, PowerPoint, HTML, TXT, and most common audio, video and photo file types.
- Who can benefit from using Communiti Analysis?
- Local councils, utilities, property developers, government of all sizes and any organisation seeking to engage with communities effectively. Our platform is especially beneficial for projects requiring diverse community input and feedback.
- How does Communiti Analysis ensure data privacy and security?
- We adhere to strict data privacy and security protocols, ensuring all community feedback and personal data are securely handled and stored in compliance with relevant laws and regulations.
- What is community engagement?
- Community engagement is the collaborative process where organisations and individuals engage with communities to address issues affecting their well-being. It focuses on involving community members in decision-making, ensuring their perspectives and needs are considered and valued.
- How can I get started with Communiti Analysis?
- We are currently working exclusively with our pilot program partners. If you are interested in learning when we launch, join our waitlist. We will notify you when we are ready to onboard new partners.
- How does Communiti Analysis enhance community engagement?
- Our platform allows for seamless planning, engaging, reviewing, and following up with community members. It features a centralised data system for efficient feedback management and automates analysis to focus on meaningful community interaction.