Public participation

Run council engagement from first plan to final follow-up.

A public participation platform should help councils plan engagement, collect input across channels, review responses, analyse feedback, and report back to communities.

Direct answers

Why do councils need more than a survey tool?

Council engagement often spans plans, stakeholders, statutory requirements, offline input, multilingual access, project teams, councillor scrutiny, and public reporting.

What workflows matter most?

Planning, inclusive collection, response review, analysis handoff, approvals, outcome reporting, and closing the loop.

What should procurement look for?

Look for accessibility, data residency, permissions, auditability, export quality, support, and the ability to include non-digital participation.

What to look for

Lifecycle
Plan, engage, review, follow up
Audience
Councils, agencies, utilities, and consultants
Channels
Digital and non-digital input in one project record

Related resources

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End-to-end engagement workflow